Contact and delivery

TOFFELI – Laveena Group Oy
Jääkärinkatu 3, 00150 Helsinki FINLAND
toffeliinfo@gmail.com
Phone: +358 46 5513544

Delivery:

The price of the postage is automatically added to the total amount of your order. Once you have paid for your purchase, your order will be transferred to our warehouse to fit. if the size you ordered is out of stock, our seamstress will start working to make the gestures that are right for you.

International deliveries: Sweden, Norway, France, Denmark 

We are planning to add more countries soon. 

Delivery time:
We will deliver Toffeli shoes as soon as possible after each order, some orders may take longer to arrive at this time, whenever delivery is not in stock. Delivery time is currently 1-6 weeks. To find out more about the problem of the stock situation with the product, please contact us before using the order at toffeliinfo@gmail.com.

Returns & Exchanges

If you want to exchange or return unused TOFFELI shoes, you can send them back to our warehouse once within 14 days of receipt at our expense to: Maununnevantie 33, 00430 Helsinki. 

We currently do not generate return labels for international orders, customers will be responsible for return shipments and cost.

Before you return the item: Email us your contact information and the reason you want to return and we’ll send you the instructions

Do you have more questions?  

Contact us at toffeliinfo@gmail.com .